(Effective October\u00a0 1, 2016 \u2013 United States)<\/p>\n
Download PDF<\/a><\/p>\n Edwards Lifesciences Corporation, Edwards Lifesciences LLC, and their affiliated companies (collectively \u201cEdwards Lifesciences,\u201d \u201cour,\u201d or \u201cwe\u201d) recognize the importance of online privacy and are committed to protecting the privacy and privacy choices of our online visitors and others whose Personal Information we receive.\u00a0\u00a0 This Privacy Statement describes our policies and practices on the collection, use, and storage of information on \u201cwww.edwards.com\u201d or any\u00a0website\u00a0owned, operated or controlled by us (\u201cSites\u201d), and also applies to Personal Information which we obtain and process other than through the Sites (for example, personal information about our customers, end-users, vendors or service providers in the course of doing business).<\/p>\n Please note that our websites might offer links to other websites that are owned or controlled by third parties.\u00a0 This Privacy Statement applies only to Edwards Lifesciences\u2019 Sites.\u00a0 We do not control or endorse the content of any third-party sites and cannot accept responsibility for the privacy practices of any websites not controlled by us.\u00a0 You will be notified when a link takes you to a site that is not owned or controlled by Edwards Lifesciences, and we encourage you to review the privacy policies of any third-party sites.<\/p>\n Information We Collect on Our Sites\u00a0<\/a> We have designed our Sites so that visitors can navigate and view Site content without providing any personal information to us. This section describes information that visitors might choose to provide, as well as our practices for the automatic collection and use of non-personal information such as an IP address and a visitor\u2019s navigation through the Sites.<\/p>\n Although this Site content is intended for a U.S. audience, any information that you provide or we collect, will be available to Edwards Lifesciences affiliates and vendors around the world.\u00a0 This means that your information may be communicated to a country other than your country of residence for processing or storage, and it may also be communicated to third parties hired by us to provide services such as website hosting, database management, or analytics.\u00a0 We have taken measures to ensure your personal information remains protected to the standards described in this policy, wherever it is processed.\u00a0 Your use of the Sites means you consent to these transfers.<\/p>\n Through your use of the Sites, you may choose to provide us with personal information that identifies you or your family members.\u00a0 Personal information includes a person\u2019s name, postal or email address, phone number, Social Security Number, information about your health or medical condition, or any other information that would allow Edwards Lifesciences to identify or contact you.\u00a0 For example, a patient who has received one of Edwards Lifesciences\u2019 products may choose to share his or her experiences with us.\u00a0 A person seeking employment may choose to apply for a job online or request additional information about job opportunities.\u00a0 A health care professional might ask that we send information about one or more of our\u00a0products,\u00a0or report information about a specific patient.\u00a0 A charitable organization might request a donation.<\/p>\n In addition, some aspects of our Sites may be restricted to use only by licensed health care professionals, and access to those portions of the Sites may require personal information to facilitate registration and verification.<\/p>\n In these instances, in order to fulfill your request, we may ask for personal information such as your name, postal or email address, phone number, and perhaps a medical license number or other information to verify eligibility to view certain restricted content or to allow you to register for an event. \u00a0In limited circumstances, such as an adverse event with one of our products, we may also be required to obtain personal information about your medical condition to enable required reporting to government regulatory agencies. Health care professionals should ensure that they have obtained their patient\u2019s consent (where required) before submitting personal or medical information about their patients.<\/p>\n In order to improve the online experience, we routinely collect certain non-personal information about our visitors and their use of our Sites.\u00a0 For example, we record the IP address of each computer that logs onto our Sites.\u00a0 This IP address does not identify you personally, but it does allow us to maintain communication with your computer during your visit.\u00a0 \u00a0It also allows us to identify the country you are visiting from, so that we may direct you automatically to the content that is appropriate for your country.<\/p>\n We also use \u201ccookies,\u201d which are small text files that are placed on your computer.\u00a0 Cookies allow us to identify your navigation of the Sites and any specific pages or information that you visit.\u00a0 Cookies also allow us to identify your computer the next time you visit so that we can bring you to information on the Sites that may be of particular interest.\u00a0 For aspects of the Sites that require registration, cookies allow us to remember your login information.\u00a0 In addition, we hire third parties to provide services for us, and these third parties may also place cookies on your computer.<\/p>\n Your Web browser allows you to disable these \u201ccookies,\u201d although you should be aware that some aspects of the Sites may not work efficiently without cookies.<\/p>\n We may also place advertisements on third parties\u2019 websites. These third parties may track website usage information, as well as information on \u201cclick throughs\u201d from an advertisement to our Sites. This helps us understand the effectiveness of our advertising. This information is not personally identifiable.<\/p>\n We recognize that we might receive Personal Information in ways other than through our websites.\u00a0 We collect information about our customers and potential customers for the purposes of providing our products and services \u2013 such as contact information, financial\/billing information, and any other information that is provided to us during the course of doing business. For example, many physicians notify us when a specific valve has been implanted, so that we can maintain a database of the patient that received a valve with a specific serial number.\u00a0 Physicians also notify us of complaints or adverse events with our products, and may inadvertently include information about the patient\u2019s health.\u00a0 Job applicants may submit paper applications.\u00a0 We maintain records of purchases by our physician customers and their attendance at educational and other events we host.<\/p>\n We also collect information from our vendors, suppliers, consultants, professional advisors and other third parties for the purposes of managing and operating our business. For example, we will collect business contact information, financial information and other information necessary to engage our suppliers and other business partners and to evaluate their performance.<\/p>\n Personal Information is given the same protection by us, whether we receive it through a website or by other means.\u00a0 The descriptions below apply to Personal Information collected or received by us, no matter how the information was received.<\/p>\n If you choose to provide personal information to us, we will use that information for a range of purposes:<\/p>\n We will also give you an opportunity to tell us whether we may use your personal information to send you other information about Edwards Lifesciences\u2019 products, activities, or opportunities. If at any time you wish to \u201cunsubscribe\u201d from these communications, you may do so by completing this\u00a0form<\/a>. Edwards Lifesciences does not sell or otherwise provide personal information to third parties for the third parties\u2019 marketing purposes.<\/p>\n We may use the device-related and analytics information we and our partners collect (about your computer\u2019s IP address and through the use of cookies) during your future visits.\u00a0 This information allows us to direct you to specific content on the Sites that may be of interest and to remember your computer the next time you visit.\u00a0 If you visit multiple Edwards Lifesciences Sites, we may aggregate the information from your visits to better understand\u00a0usage\u00a0of our Sites.<\/p>\n We may also aggregate this device-related and analytics information we collect, which helps us to improve our Sites by monitoring interest in the various Site content and understanding how our visitors navigate the Sites.\u00a0\u00a0 This information may also help us diagnose any problems with our Sites.<\/p>\n If you choose to provide personal information to us, we may combine that information with the non-personal information collected through IP address recognition and cookies, to help us understand your specific interests and to deliver pertinent information to you.<\/p>\n Edwards Lifesciences does not routinely disclose to third parties the information collected from our Sites.\u00a0\u00a0 We do have third parties that perform services for us, and those third parties have agreed to maintain the privacy and security of any personal information they receive from us.\u00a0 In addition, we may request your consent to share your personal information with a third party.<\/p>\n If a third party buys any of our group members or their assets, we may disclose information to that third party in connection with the sale.\u00a0 We will make clear to the third party that it may only use personal information it receives from us for the purposes for which it was originally intended.<\/p>\n In some instances, we may be required by law, subpoena, or court order to disclose information.\u00a0 For example, if you use a Site to report an adverse product experience, we may be required to report that information to the U.S. Food and Drug Administration (FDA) or to similar regulatory agencies in other countries.<\/p>\n In your use of the Sites, you will be given opportunities to make choices about the data we receive and how we use it.<\/p>\n Do Not Track Signals\/Online Tracking<\/strong>. \u00a0Some Web browsers may be set to send a \u201cDo Not Track\u201d (DNT) signal to the websites you visit.\u00a0 This signal instructs the website to not collect information about your activities across different websites.\u00a0 \u00a0We currently do not respond to DNT signals.<\/p>\n However, Edwards Lifesciences does not track your activities on any third-party websites or applications (except for monitoring of your interaction with any of our advertisements on third-party sites), and we do not select content based on your activities on\u00a0third party\u00a0sites or applications.\u00a0 However, if you visit more than one Edwards Site, we do track your activities on all Edwards-run websites, so that we can improve your overall experience with Edwards.<\/p>\n Receive information about Edwards<\/strong>.\u00a0\u00a0If you provide personal information to us, you may be asked whether you wish to \u201copt in\u201d to future communications.\u00a0\u00a0 If you choose to \u201copt in,\u201d we may from time to time send you information about products or services.\u00a0 Even if you permit Edwards to send you additional information, you may change your mind at any time by completing this\u00a0form<\/a>\u00a0or by following the instructions in any email communication we send you.<\/p>\n Cookies<\/strong>.\u00a0 As noted, your Web browser settings allow you to reject all cookies.\u00a0 Please be aware that the Site functions may not work well if you choose to do so.<\/p>\n Correcting or Changing Your Personal Information.<\/strong>\u00a0\u00a0 If you wish to update or correct the personal information you have previously given us, please complete this\u00a0form<\/a>.<\/p>\n Removing Your Personal Information.<\/strong>\u00a0 You may request that Edwards Lifesciences delete your personal information by completing this\u00a0form<\/a>. Edwards Lifesciences will use commercially reasonable efforts to identify and delete your personal\u00a0information,\u00a0unless we are prohibited by law from doing so.\u00a0 Please be aware that, because information may be stored in multiple locations, it may not always be possible to identify every location where your information is stored, and in some\u00a0instances\u00a0it may appear in a non-erasable format.<\/p>\n Edwards Lifesciences does not intend to collect personal information from children under age 13, without consent from the child\u2019s parent or legal guardian. \u00a0We do not share personal information of anyone under 13 years of age with anyone outside of Edwards (except where required by law, and to our agents who have committed to\u00a0maintain\u00a0data privacy).<\/p>\n Children under 13 years of age should not submit any personal information to us without the express permission of their parent or legal guardian.\u00a0 If you believe that your child has submitted personal information and you would like to request that their information\u00a0be\u00a0removed from our systems, please complete \u00a0this\u00a0form<\/a>.\u00a0 We will make reasonable efforts to comply with your request.<\/p>\n <\/a>OUR COMMITMENT TO DATA SECURITY AND PROTECTION<\/strong><\/p>\n Edwards Lifesciences understands that the security of your personal information is of the utmost importance, and we work to maintain your trust.\u00a0\u00a0 We use industry-standard technologies to protect the security of the information that we collect and that which you provide to us.<\/p>\n We also comply with the U.S.-EU Privacy Shield and the U.S.-Swiss Safe Harbor Framework, as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information from European Union member countries (including the United Kingdom) and from Switzerland, respectively.\u00a0 To learn more about the Privacy Shield, please visit\u00a0https:\/\/www.privacyshield.gov<\/a>; to learn more about the Safe Harbor, please visit\u00a0http:\/\/www.export.gov\/safeharbor\/<\/a><\/p>\n If you have any questions or concerns regarding our Privacy Shield or Safe Harbor certifications, you can contact us using the contact information below and we will attempt to resolve your question or concern.\u00a0 We will also cooperate and comply with any investigation, decision or advice made or given by competent EU or Swiss data protection authorities regarding\u00a0personal\u00a0information we receive pursuant to the Privacy Shield and under Safe Harbor.<\/p>\n Despite these reasonable efforts to safeguard personal information from loss, theft, alteration, or other types of misuse, we cannot guarantee that such loss will never occur.\u00a0 There is always a risk that a third party, without our authorization, might unlawfully access our systems or otherwise access personal information.<\/p>\n <\/a>IF YOU HAVE CONCERNS ABOUT YOUR PERSONAL INFORMATION<\/strong><\/p>\n If you have any questions about this Privacy Statement or about your personal information, you may contact us through this\u00a0form<\/a>\u00a0or at the below address:<\/p>\n Privacy Officer Email: privacy@edwards.com<\/p>\n If you wish to receive a response by email, please be sure to include your name, postal address, and email address. \u00a0If we do not receive an email address, we will respond by postal mail.<\/p>\n
\nInformation Provided to us Outside the Sites<\/a>
\nHow We Use the Information We Collect\u00a0<\/a>
\nDisclosure of Information to Third Parties\u00a0<\/a>
\nYour Privacy Choices\u00a0<\/a>
\nChildren\u2019s Privacy\u00a0<\/a>
\nOur Commitment to Data Security and Protection\u00a0<\/a>
\nIf You Have Concerns about Your Personal Information\u00a0<\/a>
\nChanges to Our Privacy Statement\u00a0<\/a><\/p>\nINFORMATION WE COLLECT ON OUR SITES<\/strong><\/h4>\n
Consent to Processing in the U.S. and Elsewhere<\/strong><\/h4>\n
Information You Provide<\/strong><\/h4>\n
Information We Collect Automatically<\/strong><\/h4>\n
INFORMATION PROVIDED TO US OUTSIDE THE SITES<\/strong><\/h4>\n
<\/a>HOW WE USE THE INFORMATION WE COLLECT<\/strong><\/h4>\n
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<\/a>DISCLOSURE OF INFORMATION TO THIRD PARTIES<\/strong><\/h4>\n
<\/a>YOUR PRIVACY CHOICES<\/strong><\/h4>\n
<\/a>CHILDREN\u2019S PRIVACY<\/strong><\/h4>\n
\nEdwards Lifesciences
\nOne Edwards Way
\nIrvine, California 92614<\/p>\n